Privacy Policy
This policy explains how Prime Connect Global collects, uses, shares, and protects the information you provide.
Last updated: 2026
Information We Collect
When you submit a request through our forms we collect the details you provide: your name, phone number, email address, zip code, the service you're interested in, and your desired timeline.
We also collect limited technical information automatically, such as your browser type, device type, and pages viewed, to keep the site secure and improve the experience.
How We Use Your Information
We use your information to match you with licensed insurance agents or verified home service contractors who serve your area, and to follow up about your request.
We may also use aggregated, non-identifying data to understand which services are most requested and to improve our matching.
How We Share Your Information
Your details are shared with the provider or providers matched to your specific request so they can contact you. We do not sell your personal information to unrelated third parties.
We may share information with service providers who help us operate the site, or when required by law.
Consent to Be Contacted
By submitting a request you consent to be contacted by us and by a matched provider at the phone number and email address you provide, including by automated means, even if your number is on a do-not-call list. Consent is not a condition of purchase.
You may opt out at any time by replying STOP to a text message, asking a caller to remove you, or emailing us at the address below.
Data Retention & Security
We retain request data only as long as needed to fulfill the match and meet legal obligations. We use reasonable administrative and technical safeguards to protect it, though no method of transmission is fully secure.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. Contact us using the details below and we'll respond within the time required by law.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. The effective date below reflects the latest revision.
Contact Us
Questions about this policy? Reach Prime Connect Global at info@primeconnectglobal.com or +1 (512) 555-0142. Mailing address: 8305 Corporate Park Drive, Suite 210, Austin, TX 78759.
Disclaimer
Prime Connect Global is a free service designed to connect homeowners with independent local home service professionals and consumers with independent, licensed insurance agents. All providers operate independently, and Prime Connect Global does not provide, supervise, or guarantee any services performed or policies issued. Please verify that your selected provider has the appropriate licenses, insurance, and qualifications required in your state before hiring.
Same-day appointments and 24/7 emergency services are subject to participating providers, service area coverage, technician availability, and current demand. Service availability may vary by location and scheduling capacity, and no appointment or response time is guaranteed.